Privacy Policy

NCL Energy Technology Sdn Bhd (“NCLTEC”) takes your privacy very seriously. We ask that you read this privacy policy (the “Policy”) carefully as it contains important information about what to expect when NCLTEC collects personal information about you and how Ncltec will use your personal data. By accessing our website at NCLTEC online (the “Website”), the web application at and mobile applications (the “App” collectively), you consent to the terms outlined in this Policy and the Terms of Service, you also agree to be bound by the terms.

1. Information collected from you.

The App collects and stores personal information as well as information related to your businesses. Information that maybe collected includes individual’s name, email address, telephone number, profile picture, physical addresses, your business’ particulars, taxation, accounting and financial information. You can choose not to disclose your information to NCLTEC by not using the App.

2. Information about others from you

NCLTEC may also collect information about other individuals and businesses (such as your employees, customers, suppliers) as you use the App. You must ensure that you are authorised disclose the information to NCLTEC. NCLTEC may collect, use and disclose such information for the purposes described in this Policy, without taking additional steps required by privacy or data protection laws. You are required to take reasonable steps to ensure that the parties concerned are aware of the Policy, and agrees to the matters highlighted in it, including their information collected, the purposes, the intended recipients, the party’s right to obtain access to the information.

3. The use of information collected

NCLTEC collects information from you so that we can provide the App service for you to manage your business more efficiently, to communicate with your business peers, and any other related services that you may request. The information collected may also be used for the purposes related to the App service including:

  • verify your and your business’ identity,
  • administer the App,
  • carry out marketing and training related to the App,
  • notify you of updates related to the App,
  • assist to resolve technical or other issues related to the App,
  • comply with laws and regulations in applicable jurisdictions,
  • communicate with you.

By using the App, You agree to the information being collected, held and used in the ways listed above and for any other use you may authorise. NCLTEC will only use your information for the purposes described in this Policy or with your explicit permission otherwise. It is however your responsibility to keep your password to the App safe. You should notify us as soon as possible if you become aware of any misuse of your password or you believe the security has been compromised. You should immediately change your password in the App whenever possible.

4. Data aggregation

By using the App, You agree that NCLTEC can access, aggregate and use non-personally identifiable data we have collected. NCLTEC may use the aggregated non-personally identifiable data to:

  • better understand how our customers are using the App,
  • improve the App,
  • create useful business insights / benchmarks.

5. The location of information stored

The information collected and stored on servers hosted by reputable third party data centres (Amazon’s Web Services) located in Singapore. Your information will be transferred to Singapore if you are accessing from outside of Singapore. By using the App, you consent to that information being hosted on servers located in Singapore. The information stored with us remain within NCLTEC control at all times. Hosting provider’s role is limited to providing a hosting and storage service to NCLTEC, and we ensure that our hosting providers do not have access to, and use the necessary level of protection for, your information with us. NCLTEC does not disclose information to third parties located overseas.

6. We protect your information

NCLTEC takes all reasonable precautions to protect your information from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authority COMODO Limited, and all Data transferred between your machine and the App is always encrypted. However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk. You should only enter personal information to the App within a secure environment. We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

7. Disclosure of your information

NCLTEC will not disclose your information to any third party without your express consent. However, you should be aware that we may be required to disclose your information without your consent in order to comply with any court orders, legal process or investigation including by tax authorities, if such disclosure is required by law. We will notify you if we are required by law to disclose your information whenever possible.

8. Access to your information

It is your responsibility to ensure that the information you provide to us is accurate and up-to-date. You may request access to the information we hold about you, or request that we update or correct any information we hold about you, by setting out your request in writing and sending it to us at NCLTEC will process your request as soon as reasonably possible, provided we are not prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know of the reasons.

9. Change of ownership

If we are acquired or otherwise sell our business, we will transfer all of the information to the successor entity. We may try to notify you of any change in ownership by either posting it on our website or by emailing you.

10. The use of cookies

In providing the App service, NCLTEC utilises cookies. A cookie is a text file stored on your computer for record-keeping purposes. A cookie does not identify you personally or contain any other information about you but it does identify your computer. We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on your computer storage for an extended period of time) and “session cookies” (cookies that was removed as you close your browser) on the Website to, for example, track overall site usage, and track and report on your use and interaction with ad impressions and ad services.

11. Making a privacy complaint

If you wish to complain about how we have handled your information, please provide us with the full details of your complaint and any supporting documents to

12. Changes to the Policy

NCLTEC reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. NCLTEC will make every effort to communicate significant changes to you via email or notification via the App. Your continued use of the App will be deemed acceptance of any amended Policy.